Privacy and Cookie Policy

Effective Date: January 27, 2025

Welcome to Skaya Research LLC ("Company," "we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services ("Service"). By accessing or using our Service, you agree to the collection and use of information as described in this policy.

1. Interpretation and Definitions

Interpretation

Words with capitalized initials hold specific meanings as defined under the following conditions, and their meanings remain the same whether used in singular or plural.

Definitions

Account: A unique profile created to access our Service.
Affiliate: Any entity that controls, is controlled by, or shares common control with the Company (e.g., ownership exceeding 50%).
Business (under CCPA/CPRA): Refers to Skaya Research LLC as a legal entity that determines the purpose and processing of personal data for California residents.
CCPA/CPRA: The California Consumer Privacy Act and the California Privacy Rights Act.
Company: Skaya Research LLC, based in City Tbilisi, Vake District, Leo and Nodar Gabunia Str., N39, Apt. 103.
Cookies: Small data files stored on your device for record-keeping purposes.
Data Controller (under GDPR): The legal entity responsible for determining data processing methods and purposes.
Device: Any hardware that accesses the Service, such as a computer, phone, or tablet.
Do Not Track (DNT): A setting that allows users to control how websites track their browsing activity.
Personal Data: Any information that identifies or can be linked to an individual.
Sensitive Personal Information: Information that could pose a risk if leaked, such as financial details, health records, or biometric data.
Service Provider: Any third-party organization or individual processing data on behalf of the Company.
Usage Data: Information automatically collected from Service use, such as IP address, browser type, and time spent on pages.
Website: Skaya’s official site at skaya.ai.
You: The individual using the Service or acting on behalf of an entity.

2. Information We Collect

Personal Data

We may collect personal information such as:

Name and contact details (email, phone number, etc.).
Account credentials and activity.
Information collected via third-party social media logins (Google, Facebook, Twitter, etc.).
Payment and transaction details for purchases.
Communications sent to our support team.

Usage Data

Automatically gathered information includes:

IP address and device information.
Browsing details (time spent, interactions, etc.).
Mobile device identifiers and analytics data.

Cookies and Tracking

We use cookies and similar tracking technologies to monitor website activity, personalize content, and improve functionality.

Essential Cookies: Required for basic website functionality.
Performance & Analytics Cookies: Help measure and improve Service usage.
Advertising & Targeting Cookies: Used by third-party advertisers to display relevant ads.
Functionality Cookies: Remember your preferences and settings. You may manage or disable cookies through your browser settings.

3. How We Use Your Data

We process Personal Data to:

Provide and manage our Service.
Facilitate account creation and authentication.
Respond to inquiries and communicate updates.
Process payments securely.
Improve user experience through analytics.
Personalize advertising and marketing campaigns.
Detect and prevent fraudulent activities.
Enforce security measures and comply with legal requirements.

We may share your information:

With Service Providers for analytics, customer support, and payment processing.
For Business Transfers during mergers, acquisitions, or company restructuring.
With Affiliates and Business Partners to offer relevant products or services.
For Legal Compliance to meet regulatory obligations or respond to legal requests.
With Third-Party Advertisers for personalized ad targeting.
With Your Consent where necessary.

Third-Party Service Providers and Tools

We utilize the following third-party services to enhance functionality and improve user experience:

Google Analytics: To analyze traffic and user behavior on our website (Privacy Policy).
Amplitude: For event tracking and product analytics (Privacy Policy).
Paddle: For secure payment processing (Privacy Policy).
Meta (Facebook & Instagram): For marketing and authentication (Privacy Policy).
LinkedIn: To facilitate account connections and advertising (Privacy Policy).

5. Data Retention & Security

We retain Personal Data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or enforce agreements. Security measures, including encryption and access controls, are in place to protect your data; however, no method is entirely secure.

6. Your Rights

You may:

Access, correct, or delete your Personal Data.
Object to data processing based on legitimate interests.
Withdraw consent where applicable.
Request data portability in a structured format.

Under CCPA/CPRA (For California Residents)

You have the right to:

Know what Personal Data we collect and how it's used.
Opt out of data sharing for targeted advertising.
Request deletion of your Personal Data.
Limit the use of Sensitive Personal Information.
Not be discriminated against for exercising privacy rights.

7. International Data Transfers

Your data may be stored and processed outside your jurisdiction. We ensure appropriate safeguards for international data transfers.

8. Children’s Privacy

Our Service is not intended for individuals under 13. We do not knowingly collect data from children. If you believe a minor has provided information, contact us for removal.

9. Do Not Track (DNT) & Opt-Out Instructions

DNT: Our website does not respond to DNT signals, but users can control tracking via browser settings.
Opt-Out of Personalized Ads: You can disable targeted ads through Your Online Choices.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant changes will be communicated via email or site notifications.

11. Contact Us

For privacy-related inquiries, you may contact us at: Email: [email protected]
Address: City Tbilisi, Vake District, Leo and Nodar Gabunia Str., N39, Apt. 103

By continuing to use our Service, you acknowledge that you have read and understood this Privacy Policy.